FREQUENTLY ASKED QUESTIONS

Can you deliver products Internationally?
Yes , WatchRack delivers free to the UK and charges superb rates for any other country in the World. Please see our shipping rates. We always ship internationally by airmail.

Is your payment process secure?
Yes , because we use secure PayPal to process payments and our website never has access to your financial data. When you have completed our order form you will be directed to PayPal website , either log in if you have an existing account or make a single payment.

Can I return a watch if I decide I don’t like it?
Yes , as long as you contact us within 14 days and return the watch in brand new sellable condition. In general the watch should not have been modified or show signs of wear or damage.

What do I do if my watch stops working?
Each Titan watch comes with a two year warranty and a list of international service centers can be found in the owners manual. Please retain your receipt as proof of purchase.

What is the Quality of Titan watches like?
Titan watches are known and trusted by consumers for their reliability , durability and good value for money. Titan watches are often much better built than similar watches in their price range.

Are Titan watches a green company?
Yes , Titan has a very green outlook to life and has environmental and social responsibility engrained into the company ethos. Below are examples of initiatives taken:

• Minimized the use of cyanides in plating by adopting non-toxic PVD technology.
• Eliminated the use of ozone-depleting substances ahead of the Montreal Protocol deadline.
• Minimized the use of plastic packaging with eco-friendly materials.
• Composting organic waste for use in factory gardens.
• Waste water recycled for industrial cleaning and gardening.
• Recycling brass scraps.
• Rainwater harvesting in 3 manufacturing locations.

• Titan have reduced energy consumption during manufacturing by 41% per watch.
• Water consumption during manufacting reduced per watch by 47%.
• Daily plant water consumption reduced by 28%.